ify

Resolution AI that works on top of your existing helpdesk

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Ify is an AI support tool that works with your existing helpdesk, not instead of it. Most AI support tools ask you to rip out your helpdesk first, but Ify works on top of Freshdesk, Zendesk, Salesforce, HubSpot, and more. It gets to work across email, chat, WhatsApp, and other channels. The part that usually stalls an AI support rollout is that 'our docs aren't good enough.' Ify solves that by building its own knowledge base: it scrapes your site and docs, generates SOPs from release notes and past tickets, and keeps everything up to date. It's built for support teams who want something live now, without the lengthy setup.